This service includes a professional check, cleaning, conservation and inspection of all scanner settings. You can also use our Remote Visual Service (RVS, read more below) for free for one year free.
We recommend a scanner check by our service technicians at least two years.
This service provides online access and service to your scanner-PC from our service center in Germany.
Via RVS we offer following services during our service hours:
- Error diagnosis
- Software updates (in some cases for additional charge)
- Operator support
This service includes RVS & online help service and provides an assurance of all spare parts of the scanner except glass.
- Annual scanner service/check
- RVS (Remote Visual Service)
- Spare part insurance